1 Your Absolute Right to Data Erasure
In strict conformity with the Google Play Developer Data Safety Policies, Section 12 of the Digital Personal Data Protection (DPDP) Act, 2023 of India, and global privacy best practices, MAJISA ROAD CARRIER ("MRC", "we", "us", "our") establishes this explicit, unambiguous Data Deletion Policy.
com.iatc7.MajisaRoadCarrier), submitted an online transport inquiry, called our dispatch hotline, or requested freight quotations has the absolute legal right to request the total, permanent removal and deletion of their personal identity records from all our active databases, customer management archives, and marketing indexes without incurring any fee or financial penalty.
2 Scope of Deletable Information vs. Statutory Retention
To maintain transparent expectations, we categorize data eligible for immediate deletion versus records subject to mandatory Indian transport and taxation retention statutes:
Eligible for Permanent Erasure
- Customer Full Name & Contact Identifiers
- Registered Mobile Numbers & WhatsApp Phone Records
- Email Addresses used for web inquiries or portal alerts
- Unbooked Freight Quote Requests & Historical Rate Estimations
- Customer Support Chat Logs, In-App Message Drafts
- Technical Diagnostic Logs & IP Session Telemetry
Statutory Financial Exemption
Under the Goods and Services Tax (GST) Act, 2017 and the Carriage by Road Act, 2007, issued Consignment Notes (Lorry Receipts / Bilty), audited commercial tax invoices, E-Way Bill transit copies, and formal payment vouchers must be preserved in archived offline storage for statutory audit periods (up to 8 financial years). Such records are isolated, encrypted, removed from all customer communication indexes, and permanently destroyed upon expiration of statutory retention mandates.
3 Interactive Data Deletion Request Generator
Use our automated deletion mechanism below to submit an instantaneous formal ticket. Once submitted, our automated gateway registers your request and assigns a verified tracking ticket for the Data Protection Officer:
Formal Data Deletion Request Form
Fill in the registered contact details used with Majisa Road Carrier.
4 Step-by-Step Deletion Workflow & Timelines
Every submitted request follows a rigorous, auditable compliance lifecycle:
Our Data Protection Officer receives your ticket, verifies the identity against our contact logs, and issues a formal confirmation email with a unique Deletion Reference ID.
Automated database scripts scrub your contact numbers, emails, customer notes, and inquiry records from active operational databases and server logs.
A signed Certificate of Data Erasure is transmitted to your registered email address confirming complete removal.
5 Alternative Offline & Direct Contact Channels
If you prefer not to use the automated form above, you can directly initiate data deletion through any of our official executive channels:
Direct Data Deletion & Privacy Officer
MAJISA ROAD CARRIER • Headquarters, Tanawara, Jodhpur
Formal Email: majisaroadcarrier2025@gmail.com (Subject: Formal Data Deletion Request)
Telephone Hotline: +91 9057240488
Postal Address: Data Protection Officer, Majisa Road Carrier, Plot No. 3, Radhakrishnapuri Nagar, Opp. Iskon Temple, Tanawara, Jodhpur, Rajasthan - 342013, India