MAJISA ROAD CARRIER
OFFICIAL REGISTRATION Majisa Road Carrier • Registration No.: SCA/2025/19/132927 • UDYAM AADHAR ID: RJ-05-0012068 • GSTIN / TRANSPORT ID: 08BEEPR8827P1ZJ • Verified Company by Dun & Bradstreet •
DATA PRIVACY & CONFIDENTIALITY

Official Privacy Policy

Majisa Road Carrier is committed to protecting your privacy, commercial freight information, and digital communications with the highest enterprise standards under Indian law and Google Play developer requirements.

Effective: October 2026 DPDP Act 2023 & IT Act 2000 Compliant Google Play Verified

1 About Majisa Road Carrier & Regulatory Scope

This comprehensive Privacy Policy governs the collection, processing, storage, disclosure, and protection of personal and commercial data handled by MAJISA ROAD CARRIER ("MRC", "we", "us", or "our"). MRC operates as an officially certified Indian road logistics provider with registered corporate headquarters situated at:

Registered Office:

Plot No. 3, Radhakrishnapuri Nagar, Opposite Iskon Temple, Tanawara, Jodhpur, Rajasthan - 342013, India.

Operational Hubs: Pachpadra Balotra near HPCL Petroleum Refinery, Rajasthan; with logistics networks extending across Gujarat, Delhi-NCR, Maharashtra, and All-India national highways.

Official Registrations: SCA/2025/19/132927 • Udyam Aadhar: RJ-05-0012068 • GSTIN: 08BEEPR8827P1ZJ • Dun & Bradstreet Verified.

This policy applies to all users interacting with our platform through our website (https://majisaroadcarrier.com), our official Android mobile application (com.iatc7.MajisaRoadCarrier), physical logistics counters, transport consignment manifests, telephonic dispatch desks, and automated freight rate inquiry channels.

2 Categories of Data We Collect

We adhere strictly to the principle of Data Minimization mandated by the Digital Personal Data Protection (DPDP) Act 2023 of India and Google Play Developer Program policies. We only collect details essential for executing transport services:

Commercial & Contact Identifiers

  • Client Full Name & Authorized Representative Name
  • Registered Enterprise/Corporate Trade Name
  • Contact Phone Numbers (Mobile, WhatsApp, Desk Landline)
  • Corporate Email Addresses for E-Way Bill & Bilty Delivery
  • Billing Address & Warehouse Dispatch Coordinates

Consignment & Freight Parameters

  • Origin Loading Point & Final Delivery Consignee Destination
  • Nature of Industrial Materials, Dimensions, Gross Weight
  • Vehicle Preference (14-Wheel, 12-Wheel, 10-Wheel, Open Body, Trailer)
  • Dispatch Schedule, Delivery Deadlines, Unloading Instructions
  • Government Consignment Numbers (E-Way Bill, GST Invoice references)

Non-Personal Technical Diagnostics: When visiting our website or using our Capacitor-powered Android app, technical telemetry such as browser version, operating system, network connection state (online/offline indicators), and anonymous session timestamps are handled locally to deliver responsive caching and ensure smooth visual layout rendering across devices.

3 Purposes and Legal Grounds for Data Processing

Majisa Road Carrier processes collected information strictly in accordance with lawful commercial bases recognized under Section 4 and Section 7 of the Digital Personal Data Protection Act, 2023:

  • Freight Contracting & Execution: Calculating accurate distance-based freight quotations, assigning commercial fleet vehicles, communicating truck loading milestones, and coordinating on-site arrival with factory dispatchers.
  • Statutory Transport Compliance: Preparing legally valid Lorry Receipts (LR / Bilty), generating E-Way Bill transit endorsements, and complying with national highway commercial carrier mandates.
  • Taxation & Financial Accounting: Fulfilling obligations mandated by the Goods and Services Tax (GST) Act 2017, Income Tax Act 1961, and Ministry of Road Transport and Highways (MoRTH) carrier audits.
  • Security & Abuse Prevention: Guarding web inquiry endpoints against distributed denial of service (DDoS), preventing malicious form injection, and verifying caller legitimacy.

4 Data Sharing, Third Parties & No-Sale Commitment

Strict Commitment: Majisa Road Carrier has never sold, rented, monetized, or leased client data to any marketing agency, data broker, advertising network, or unsolicited aggregator, and will never do so in the future.

Information is shared exclusively with verified operational partners under rigorous non-disclosure and confidentiality obligations:

  • Assigned Drivers & Transport Coordinators: Receiving physical destination addresses, consignee phone numbers, and dock contact instructions to complete door-to-door deliveries.
  • Government Authorities & Highway Checkposts: Disclosing consignment notes, invoices, and vehicle registration certificates when demanded by law enforcement officers, RTO inspectors, or GST verification checkpoints.
  • Cloud & Communications Infrastructure: Trusted infrastructure providers hosting our encrypted web services and automated customer dispatch alert systems.

5 Data Retention & Statutory Archival Policy

We retain personal data strictly for as long as is necessary to accomplish the commercial logistics purpose for which it was gathered, or to satisfy legal, accounting, tax, or regulatory requirements:

Data Classification Retention Period Legal Justification
Unbooked Freight Inquiries 90 Days Routine quotation review & automated rate cleanup
Active Transit Records Duration of Transit + 30 Days Delivery reconciliation and consignee receipt sign-off
Tax Invoices, Bilty & E-Way Bills 8 Financial Years Mandatory statutory retention under Indian GST & Income Tax statutes

6 Your Privacy Rights (DPDP Act 2023 & Global Standards)

As a Data Principal under Indian legislation, you possess enforceable legal rights regarding your personal data:

Right to Access & Summary: You have the right to request a complete summary of personal records maintained within our systems.
Right to Rectification: You can request prompt correction of outdated phone numbers, wrong company addresses, or incomplete billing data.
Right to Erasure / Deletion: You can submit an instant deletion request via our dedicated Data Deletion Policy portal.
Right to Grievance Redressal: Direct access to our designated Grievance Officer who must resolve concerns within 30 statutory days.

7 Children's Privacy Protection

Our services are exclusively designed for business entities, industrial shippers, and adults seeking commercial transport logistics. We do not knowingly solicit, collect, or process any personal information from minors under the age of 18. If we become aware that personal information relating to a minor has inadvertently reached our databases, we take immediate corrective steps to remove such records permanently.

8 Official Data Protection & Grievance Officer

For questions, formal legal notices, or exercising your privacy rights, our official Data Protection & Grievance Officer can be reached directly through the verified channels below:

Grievance & Compliance Officer

MAJISA ROAD CARRIER • Headquarters, Tanawara, Jodhpur

Email: majisaroadcarrier2025@gmail.com

Direct Helpline: +91 9057240488

Office Address: Plot No. 3, Radhakrishnapuri Nagar, Opp. Iskon Temple, Tanawara, Jodhpur, Rajasthan - 342013

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